Privacy policy

1. Who processes the data

(주) 큐티비코리아 (QTB Korea), CEO Maria Lakienko. 602, Yeongdong-daero, 6th Floor, J88, Gangnam-gu, Seoul, Republic of Korea. Email info@qtbkorea.com.

The site and the requests sent from it are stored on servers in the Republic of Korea.

2. What data we receive

From a request we receive how to contact you and your contact: a WhatsApp number, a Telegram username or an email address. Also your question, if you wrote one, the consultation tariff, if you are booking one, and the site language. If you request documents, also the product, the country and whether you already have laboratory test results.

If you chose anything along the bottle’s journey on the home page, the request includes only what you chose: brand name, product, formula, packaging and markets.

Along with the request the server sees the IP address and the time of sending. We need them to protect the form from spam.

3. Why

To answer your request, discuss production or a consultation and agree on the work. The data is not used for advertising mailings.

4. What is stored in your browser

The site remembers your brand name and your choices along the bottle’s journey in the browser, so it can show your bottle on your next visit. This stays on your device and reaches us only if you send a request. The site also remembers the language you chose.

There are no advertising or analytics cookies on the site. You can erase what is saved by clearing the site data in your browser settings.

5. How long we keep it

While we answer your request and work with you. When the purpose is achieved or you ask us to delete the data, we delete it permanently, unless the law of the Republic of Korea requires keeping it longer.

6. Who we share it with

We do not sell or hand the data over to other companies. Storage is entrusted to the hosting provider Vultr (The Constant Company, LLC), the server is located in Seoul. The provider handles the data only on our instructions.

If you chose WhatsApp or Telegram, the conversation goes through that service and its rules apply to it.

7. Your rights

You can find out what data we hold about you, correct it, ask us to delete it or stop processing it, and withdraw your consent. Write to info@qtbkorea.com and we will answer within 10 days.

8. How we protect the data

The site works over a secure HTTPS connection. Requests are seen only by the staff who answer them.

9. Person responsible for personal data

Maria Lakienko, CEO, info@qtbkorea.com.

10. Where to turn if your rights are violated

Write to us first. You can also contact the Korean authorities: the KISA privacy violation report center, privacy.kisa.or.kr, phone 118; the Personal Information Dispute Mediation Committee, kopico.go.kr, phone 1833-6972; the prosecution service, spo.go.kr, phone 1301; the police, ecrm.police.go.kr, phone 182.

11. Changes

A new version appears on this page with its date. Until it is published, the previous one applies.